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Netpro Patches - No one ever picks up the phone

Place an odrer for 60 6.5 inch.by 5" chanelle patches and recieved 60 3" patches instead they were custom
2.0
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Customer service
#1450769
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Netpro Patches - Excellent company to work with - reliable, friendly, great quality

I highly recommend NetPro Patches! They delivered a cost effective, quality patch to our foundation - maggiesmission.org and saved the day for us. We will use them again for sure.
4.4
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Advertised vs Delivered
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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I liked
  • Quality and friendly service
#1422760
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Worst Customer Service Ever! SO upset with this company and lack of customer service. Rachel was both rude and absolutely no help. Tried ordering patches needed for a deadline, and was getting very slow email response. Stated we had a deadline and could not get any...
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#1352348
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We received such beautiful patches from NetPro Custom Patches. They are based in China, and their communication is top notch. We went back and forth a bit on design and they were very flexible too and offered suggestions. I needed a low volume and they made me patches...
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5.0
#1095743
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Excellent  experience with Netpro Patches
On two different occasions, once in 2014 and now 2017 I ordered a subdued Deputy Marshal's patch that was spot on for the metal badge we use but, needed a sew on patch for our raid jackets. Then this year ordered class A uniform hash marks to represent longevity with...
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4.8
#1002423
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I ordered from Net Pro Patches in June. I finally did receive my order but it was the worst experience ever. Net Pro Patches has no customer service representatives available by phone and they take forever to answer their email. I should have chosen one of the US...
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Anonymous
Bob

Same exact experience. My mind was blown they kept adding problems once one was resolved. I had to have like 4 or 5 samples made, then they jacked the price up. At that point ...

Anonymous
Meg

I had almost the same experience! Fortunatly I Did not supply any money up front. We missed our deadline for the Command.

#340973
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